Shipping policy

Last Updated: April 2026 

We aim to deliver your order quickly and safely. 

📦 1. Processing Time 

Orders are processed within 1–3 business days. 

Processing may take longer during holidays or high‑volume periods. 

🌍 2. Shipping Times 

Estimated delivery times: 

• USA: 3–7 business days 

• International: 7–21 business days 

These are estimates and may vary due to carrier delays, customs, or weather. 

💲 3. Shipping Costs 

Shipping fees are calculated at checkout based on: 

• Destination 

• Weight 

• Carrier rates 

🔍 4. Tracking Information 

Once your order ships: 

• You will receive a tracking number via email 

• Tracking updates may take 24–48 hours to appear 

🚫 5. Lost or Stolen Packages 

Gen Z Shops is not responsible for: 

• Packages marked as delivered but not received 

• Delays caused by carriers 

Please contact the carrier directly for assistance. 

📬 6. Contact Us 

For shipping questions: 

genzincorporated@outlook.com